St. Joseph County Public Safety Communications Center

The State of Indiana enacted a statute requiring each of its Counties to have no more than two Public Safety Answering Points (PSAPs) by the end of 2014. The state commissioned DLZ to explore and create viable options to consolidate the County’s four existing PSAPs. DLZ resolved this by offering a solution in the form of St. Joseph County Public Safety Communications Center. The County’s four existing PSAPs:

  • St. Joseph County Police
  • St. Joseph County Fire
  • City of South Bend Police/Fire
  • City of Mishawaka Police/Fire

After extensive review, analysis, and coordination with project stakeholders and user agencies, DLZ developed an implementation plan to meet the state statute within the deadline and avoid losing state funding. The process involved the establishment of a new governing body, as well as extensive assistance with construction and operational cost estimating.

The Project included development of a new 13,100gsf Primary Center and a new 3,100gsf Back-up Center, as well as new Radio, CAD and 911 Telephone Systems. The new Primary Center includes 24 Telecommunicator positions, a Training Room, Locker Room, Break Room, and Administrative Support Space. As a mission-critical public safety facility, the New Primary Center is also equipped with redundant mechanical, power, and data infrastructure.




Local and State Governments, Public Safety


St. Joseph County, Indiana